At Ocre Barcelona, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following categories of personal data:

• Contact data: Name, email address, phone number, postal address.
• Technical data: IP address, device type, operating system, and browser.
• Usage data: Information about how you interact with our website.
• Transactional data: Information about purchases, bookings, and payments made.
• Preferences: Information about your interests and preferences to provide a more personalized service.

2. How We Collect Your Data

We collect your personal data in the following ways:

• When you complete forms on our website (such as booking or newsletter subscription forms).
• Through cookies and similar technologies while browsing our website.
• When you interact with us via social media, email, or phone.

3. Use of Your Personal Data

We use your personal data for the following purposes:

• To process bookings and orders.
• To send communications related to your requests or our services.
• To personalize your experience on our website.
• To analyze and improve our products, services, and marketing strategies.
• To comply with legal or regulatory obligations.

4. Sharing Your Data

We do not share, sell, or rent your personal data to third parties, except in the following cases:

• Service providers: Companies that help us operate our business, such as hosting providers, payment gateways, or email services.
• Legal obligations: If we are required to share data to comply with a law, regulation, or legal process.

5. Cookies

We use cookies to improve your experience on our website. You can configure your browser to reject some or all cookies, but this may affect the website’s functionality. See our Cookie Policy for more details.

6. Your Rights

You have the following rights regarding your personal data:

• Access to your data.
• Correction of inaccurate data.
• Deletion of data when it is no longer necessary.
• Restriction or objection to the processing of your data.
• Request the portability of your data.

To exercise these rights, contact us at legal@ocrebarcelona.es. You may also file a complaint with the relevant data protection authority.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

9. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will publish the updated version on this page, indicating the date of the last revision.

11. Contact

If you have questions or concerns about this Privacy Policy or how we handle your personal data, feel free to contact us:

• Email: legal@ocrebarcelona.es
• Postal address: C/ Avinguda Corts Catalanes 9-11, 2B and 3B, 08173 Sant Cugat del Vallès, Barcelona, Spain.

Last updated: 24/11/2024